1. Introduction

help4You is committed to protecting your personal data. This Policy explains how we collect, use, and safeguard information.

2. Data We Collect

We may collect account data, usage data, and technical data required to operate, secure, and improve the Service.

• Account data (name, email, identifiers).
• Feature usage and navigation data.
• Device and connection technical data.

3. Purposes of Processing

We use data for authentication, product operation, support, abuse prevention, security, and continuous improvement.

4. Data Sharing

We share data only when necessary to provide the Service, comply with legal obligations, or protect rights.

• Service providers under contractual safeguards.
• Legal and regulatory compliance requirements.
• Corporate transactions (e.g., merger/acquisition), when applicable.

5. Security

We adopt technical and organizational controls, including encryption, authentication, and monitoring.

6. Retention

We retain data as needed for the purposes described, legal obligations, and dispute resolution.

7. Data Subject Rights

You may request access, correction, portability, and deletion of data, subject to applicable law.

8. Cookies and Similar Technologies

We use cookies for functionality, security, and analytics. You can manage preferences in your browser.

9. Third-Party Services

We may rely on third-party services for authentication, observability, and platform operation, with security controls in place.

10. Children's Privacy

The Service is not intended for users under 18 years old.

11. International Transfers

Depending on infrastructure, data may be processed in other jurisdictions under appropriate contractual safeguards.

12. Changes to this Policy

This Policy may be updated periodically. The current version is always available on this page.

13. Contact

Privacy questions: [email protected]

General support: [email protected]